Industry: Healthcare – Health Services
Job Type: Field Service Technician (installation, Maintenance, Repair)
Education: 2 Year Degree
Experience: 2 to 5 years
Manages Others: No
Travel Required: Yes

Description:

As a Field Service Technician, you’ll work with some of the nation’s most respected healthcare organizations and leading research institutions to implement systems that reduce errors, improve tracking, and automate the monitoring of environmental data. You’ll have an integral role in the installation and decision-making processes leading up to an organization’s “go-live” on Isensix’s wireless monitoring system.

The Field Service Technician is responsible for directing the project’s resources, developing the project plan, and ensuring that the project is completed on time, within budget and per best practices to ensure a quality implementation. Field Service Technicians install equipment-monitoring devices, troubleshoot system issues, conduct onsite training and provide onsite customer support. The Field Service Technicians also plays a primary role interfacing and coordinating with customers and management.

Requirements & Technical Skills:

• Microsoft Office Applications
• Must be proficient in Excel
• Basic computer network knowledge

Other Desirable Skills:

• Experience in a laboratory environment and general knowledge of GLPs (Good Laboratory Practices)
• Ability to conduct on-site customer training
• Effective and personable communication
• Organization and time management
• Willingness to travel nationally
• Represent Company in a professional manner